
Jennifer L Zarpentine
December 2024
Jennifer L
Zarpentine
,
MSHA, RN, BSN, CPPS
Nursing Administration
Rochester General Hospital
Rochester
,
NY
United States
She not only addressed his immediate medical needs but was also a fierce advocate for his dignity, comfort, and overall well-being, constantly reminding the team of the importance of compassionate and respectful treatment.
Jen’s dedication, skill, and advocacy truly set her apart as an exceptional nurse, leader, and colleague. When asked to check in on a particularly challenging patient, who was also a dear friend, she went above and beyond in her care and commitment. Jen didn’t just “check in”. She devoted hours of personal attention to ensure that this patient, who required complex and demanding care, received exactly what he needed. She was relentless in her pursuit of quality care, consistently advocating for this patient and ensuring that every detail was considered for his well-being. This patient’s needs were extensive, involving both emotional and medical complexities, and Jen took on the responsibility with grace, resilience, and empathy.
In addition to the hours spent calming and supporting him, she collaborated with various providers to coordinate a seamless and thorough plan of care. She not only addressed his immediate medical needs but was also a fierce advocate for his dignity, comfort, and overall well-being, constantly reminding the team of the importance of compassionate and respectful treatment. I will be forever grateful for the time Jen spent to ensure this patient, my very dear friend, felt safe as she held his hand, well cared for as she demonstrated an endless amount of patience, and that he had an advocate to receive the care he truly required.
In addition to the hours spent calming and supporting him, she collaborated with various providers to coordinate a seamless and thorough plan of care. She not only addressed his immediate medical needs but was also a fierce advocate for his dignity, comfort, and overall well-being, constantly reminding the team of the importance of compassionate and respectful treatment. I will be forever grateful for the time Jen spent to ensure this patient, my very dear friend, felt safe as she held his hand, well cared for as she demonstrated an endless amount of patience, and that he had an advocate to receive the care he truly required.