I had an MRI of the brain the day before at Kaiser Roseville. My PCP at the Folsom, California clinic had the day off, but saw the results and contacted a neurologist. She made several phone calls to me and told me to get to the emergency room at Roseville Kaiser.

I met Jennifer B at the nurse check-in after walking in the ER door. She was friendly but professional, asking me about why I was there. I told her about what the doc said, but that I also had no symptoms at all. She went right to the area where a nurse would take my vitals and get me queued with an ER doctor. She also had a great sense of humor because I enjoy interacting that way, and it makes a big difference.

I believe my response to getting in the queue was fast because of my symptoms of a stroke. After seeing the doctor, getting blood drawn, and having an EKG, I spoke with her again when she had become the nurse behind the glass to take vitals. She knew who I was, what was going on, and she checked what was being ordered for me.

I still had an ultrasound test the doctor wanted me to do, a prescription for meds, and originally a room to do a saline drip. The ER became over capacity, and the wait time was unknown. I spoke with her again when she came off break, and she steered me over to the door where there's a nurse who could essentially check me out without waiting anymore.

All I can say is she's the perfect nurse under the situation for me to have floating around the ER check-in area.