August 2021 Honoree
Jenny Culbertson, RN
RN Culbertson went above and beyond her duty by listening to me and the pain I was experiencing as a result of my hiatal hernia surgery. She was there at my bedside when I woke up after surgery and took the steps to ensure I was comfortable and without pain. Later the next morning because of the air that was pumped into my body to enhance my organs for the robotic surgery, I was in a lot of pain. She told me that I should walk up and down the hall to relieve the air. On her advice, I walked the halls from 3 AM to 6:45 AM and felt much better. She knew what she was talking about. Also, when I woke up I had chest pain and asked her what was going on. She calmly told me that the robot punctured my lung and that I had to get my oxygen level up and demonstrated how to do this with the mechanical device. She took extra steps to ensure that I was comfortable and comforted me that my pain would subside and it did. I asked her to be with me when the care doctors visited me so she would ensure that I get answers to my questions regarding recovery and meds to counter the constipation from the oxycodone. She did and ensured the doctors answered my concerns and that I understood their answers. This was very important to me since I was recovering from surgery and still had the effects of anesthesia. She even addressed my concerns in the discharge papers so I would not forget. She is truly an angel who took care of me while I was in the Charleston VA Hospital recovering from surgery. Truly blessed to have her and the other healthcare workers at the VA.
Thank you, Jenny, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.
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