I went to the Emergency Dept due to severe bleeding during my first trimester. It was a very traumatic and scary day for me, and I am so lucky that I got Jessica as my nurse. I was so overwhelmed and extremely emotional about losing my baby, and every time Jessica came in to check on me, I felt like she genuinely cared about me as her patient. I was not in the right frame of mind that day, being that my emotions were all over the place with refusing to believe I lost my baby and also the guilt I had for not being there for my sister on her wedding day that same day. It wasn’t until after I got home that I was able to properly grieve about my miscarriage after the shock was over, and in the back of my mind, I kept thinking about Jessica and how, on such a terrible day, I still found some comfort in her care being a complete stranger to me. It was so busy that day, and I felt bad for all the nurses because of how many patients they had. I just wanted to let Jessica’s leader know how great she is at her job, and with all the other chaos she was probably dealing with on such a busy day, she still provided a “great experience” at JFK even though it was the most traumatic day I have ever had. Please give her some recognition and tell her thank you for me.