Jessica Oquendo
March 2026
Jessica
Oquendo
,
RN
Pablo Campus- Gastroenterology
Lakeland Regional Health
Lakeland
,
FL
United States
I truly believe I could not have made it this far without her ongoing support and advocacy.
Jessica is an exceptional nurse whose compassion, persistence, and advocacy have profoundly impacted my well-being. I first met her during my initial visit to the office in July 2023, and since then, she has consistently demonstrated the qualities that make her truly deserving of the DAISY Award. She is always warm, kind, pleasant, and welcoming, creating a safe space where I feel heard and supported at every visit.
From the very beginning, Jessica went far beyond routine responsibilities to ensure that I understood my diagnosis, the treatment plan, and each next step. She took extra time to explain what was happening in a way I could follow, and she never made me feel rushed or uncomfortable asking questions. After my visits, Jessica followed through on scheduling appointments, made follow-up calls, and consistently checked in to ensure there was no disruption in my care. Her communication and reliability gave me tremendous peace of mind during a very challenging time. One of the clearest examples of Jessica's dedication occurred when my specialty treatment was prescribed. The medication was extremely expensive. I called Jessica several times to talk about affordability and options. Jessica listened, provided feedback, and was supportive in a way that made me feel I wasn't rushed in getting the much-needed medication. Even after the medication was approved and dispensed, Jessica did not stop there. She continued to follow up to confirm that I was taking it as prescribed, answering questions and addressing any concerns that arose.
Her support did not end after the initial education; over time, she continued to check on me, call to see how I was doing, and make sure my treatment remained on track and that I should reach out to her if I had any concerns. Jessica's care has been consistent over the years. She has walked alongside me through my health journey, providing reassurance, guidance, and encouragement. I truly believe I could not have made it this far without her ongoing support and advocacy. Jessica exemplifies what it means to be a nurse: she is compassionate, knowledgeable, patient, and unwaveringly committed to her patients' well-being. For her kindness, relentless advocacy on my behalf, clear communication, and genuine, long-term concern for my health, I wholeheartedly and enthusiastically recommend Jessica for the DAISY Award. She is more than deserving of this recognition.
From the very beginning, Jessica went far beyond routine responsibilities to ensure that I understood my diagnosis, the treatment plan, and each next step. She took extra time to explain what was happening in a way I could follow, and she never made me feel rushed or uncomfortable asking questions. After my visits, Jessica followed through on scheduling appointments, made follow-up calls, and consistently checked in to ensure there was no disruption in my care. Her communication and reliability gave me tremendous peace of mind during a very challenging time. One of the clearest examples of Jessica's dedication occurred when my specialty treatment was prescribed. The medication was extremely expensive. I called Jessica several times to talk about affordability and options. Jessica listened, provided feedback, and was supportive in a way that made me feel I wasn't rushed in getting the much-needed medication. Even after the medication was approved and dispensed, Jessica did not stop there. She continued to follow up to confirm that I was taking it as prescribed, answering questions and addressing any concerns that arose.
Her support did not end after the initial education; over time, she continued to check on me, call to see how I was doing, and make sure my treatment remained on track and that I should reach out to her if I had any concerns. Jessica's care has been consistent over the years. She has walked alongside me through my health journey, providing reassurance, guidance, and encouragement. I truly believe I could not have made it this far without her ongoing support and advocacy. Jessica exemplifies what it means to be a nurse: she is compassionate, knowledgeable, patient, and unwaveringly committed to her patients' well-being. For her kindness, relentless advocacy on my behalf, clear communication, and genuine, long-term concern for my health, I wholeheartedly and enthusiastically recommend Jessica for the DAISY Award. She is more than deserving of this recognition.