I had been treated for the last several weeks for cardiac issues. My blood pressure was sky high and wouldn't go down. My husband, who is a dentist, understood the implications better than I did and was absolutely panicked. He was being pushy and argumentative. Jessica would come in with cool washcloths for my head, engaging me in conversation, none medical, cats and kids and travel mostly, and did a yeoman’s job in calming me.

When the doctor came in to discuss the possibility of a brain tumor, Jess went into overdrive calming my husband who has a history of brain tumors. I know I am not expressively describing my experiences well, but in the time I was in the ER for Jess's shift, with the ER packed with patients, Jess did not make me feel like I was getting crumbs of her time, but instead make me feel like not only was she cosseting me, but my husband as well. Jessica is a truly amazing health care provider that I am grateful for having me.