Jessica has a great heart that shows caring and professionalism in all she does. She is a great communicator and person who shows wonderful compassion in all her actions. She made a stressful time bearable and helped the family members feel at ease. Another patient only spoke a foreign language but had family members who did speak English. She was very thorough in communication with procedures as they were deciding between open heart surgery or additional stenting. She took the time to ensure the patient understood their options. The surgeons and cardiologists had good communication between the groups and the patient eventually decided on additional stents.