I have been in this E.R. 3x last year and the nurses are wonderful. Jessica really took time to be friendly which calmed my anxiety attack. She was super gentle and kept calm during IV. She even made sure my sister was comfortable. I was scared I needed ICU again but Jessica talked to me about what possibilities could occur to ease my anxiety. Her calming presence, friendly demeanor, and comforting knowledge made this the most relaxing and calming of all my visits.