
Jessica Zavala
January 2025
Jessica
Zavala
,
RN
Labor & Delivery
Kaiser Permanente Santa Rosa Medical Center
Santa Rosa
,
CA
United States
I know I needed so much extra care compared to a typical patient, and Jessie never made me feel like a burden, but she made me feel like she truly cared about how I felt and about helping me deliver safely.
I’m submitting this almost a year later but even after a year I still think about how much Jessie helped me through the hardest thing I’ve ever done. I was admitted to be induced for my first baby due to severe preeclampsia. I was so scared, and overall felt miserable because I was so swollen all over my body I could barely move on my own. Jessie took the time to explain everything that was happening and what my different options were, answer all my questions, and make sure I felt comfortable (or as comfortable as possible). Even if that meant staying with me longer to help me readjust and get comfortable, since I couldn’t do it myself, and then come back 5 minutes later and do it again if I needed it. I know I needed so much extra care compared to a typical patient, and Jessie never made me feel like a burden, but she made me feel like she truly cared about how I felt and about helping me deliver safely.
While she was caring for me, we bonded over both liking the same singer, and she made sure to play the song I requested during my C-section. After my son was born, I hemorrhaged and my life was at risk. It was the scariest day of my life. While I was recovering in postpartum, she came to check on me and my son before her shift. I feel like she went above and beyond to help me and care for me.
I’d like to add that while I was hemorrhaging, the entire nursing and surgical staff made me feel safe, and I’m so thankful to every one of them for saving my life so I could live to watch my son grow up. I feel that Jessie went above and beyond, and I’m so thankful for her.
While she was caring for me, we bonded over both liking the same singer, and she made sure to play the song I requested during my C-section. After my son was born, I hemorrhaged and my life was at risk. It was the scariest day of my life. While I was recovering in postpartum, she came to check on me and my son before her shift. I feel like she went above and beyond to help me and care for me.
I’d like to add that while I was hemorrhaging, the entire nursing and surgical staff made me feel safe, and I’m so thankful to every one of them for saving my life so I could live to watch my son grow up. I feel that Jessie went above and beyond, and I’m so thankful for her.