What's it like when someone listens to you - really listens? There it was, the middle of the night, and I developed shivers, sweats, and short, choppy breaths. The hospital room was dark and quiet. I was having a panic attack each time I closed my eyes to try to sleep - sure that they would never open again. The night nurse on the cardiac floor responded to my red "please help me!" button.
JessieMae stood by the hospital bed. She listened. She asked questions to get more details and to construct her understanding of the terror I was experiencing. She consulted with another nurse to verify my blood pressure. She called the doctor and shared observations. She acted and gave me recommendations. She listened. Thank you, JessieMae!