Jill Betancourt, RN is an Extraordinary Nurse. She forms "personal heartfelt connections with patients on a different level". Whether it is the way she comforts a patient who is anxious about receiving treatment - that inspires the patient's family member to embrace and thank her; or in how she wears the jersey of her favorite sports team on days she knows she will care for a patient who is a fan of its rival team - just to make him feel special. Patients cared for by Jill receive the "Jill experience" and it is extraordinary caring at its best.