When I was working on the 2-4 floor for the week, I always noticed Jill to be very involved with her patients and helpful to the Residents as they care for patients. During that week in particular, I noticed her again helping Residents and mentoring new nurses on the floor and nursing students. I had a particularly difficult patient who refused care and refused to get out of bed or even be bathed. Other nurses were struggling with this patient as well. Once Jill took over care of this patient, she was able to gain the patient's trust and was able to get her to participate in care, and help us get her discharged to a facility. Jill is a wonderful nurse, a great mentor, and an example of what we would all love to see. If I were a patient here, I would want her as my nurse.