I go to the infusion center once a month for an infusion that takes about 2 hours. Jill has taken care of me many times. She is always very pleasant and understanding. What makes her stand out is that she shows she really cares by taking time to talk to me. Not just the usual talk, but conversation. She is engaged to the point where she will ask me the next month about things we talked about the visit prior. For example, my son was having difficulty adjusting to moving to college. Jill always asks me how he is doing. She sees so many patients between my visits, yet remembers details that show she is truly listening and cares. I am always happy when I see she is working. She is truly an example of what all nurses should be. She sees the patient truly as a person.