Jim is a pleasure to work with, his calm demeanor and ability to empathize with patients makes him stand out. He is knowledgeable, proactive and compassionate. He takes the time to make sure his patients are educated and able to manage their disease more effectively. He treats everyone with respect, no matter their level of confusion, or their behavior. Jim is hard-working and always willing to work additional hours or see additional patients when staffing is low. He puts patients first and helps ensure they receive timely care. He encompasses all of the qualities that make an excellent nurse. He demonstrates superb clinical skills and attention to details, which are essential for patient safety. He shows compassion and empathy, even when dealing with difficult patients, and he is always willing to help the agency and coworkers.