We had Joan with both of our children, and I remember just wanting her to come home with us. She was so incredibly helpful in calming the babies and me. Helping with breastfeeding, which, as any mother can attest, is a delicate and trying time.  Joan was patient, considerate, and knowledgeable. I was successful in feeding both of my children because of her. Not only was she kind and beyond capable, but she was also so genuine and loving, and I’m so glad my babies had her.