Jodi Failey
February 2024
Jodi
Failey
,
RN
Medical/Surgical Unit
Kaleida Health Millard Fillmore Suburban Hospital
Williamsville
,
NY
United States

 

 

 

JoJo always had a smile on her face and a positive attitude. I never felt that I was too difficult or asking too much.
Jodi (JoJo) was nominated by patient family members for her joyful presence and ability to anticipate patients' needs.

Some of her patients' comments read, “Leaving your loved one in the hospital is scary enough, but knowing that they are getting the best care is very helpful. JoJo was so personable, caring, and quick to help with any request we made. She even spoke with Dr. A to see if my husband's surgery could take place earlier than expected and did her best to make him comfortable the whole time.

JoJo got us ready for discharge with such care as well. She ensured we had the supplies and training we needed while making us feel like part of a family. She always answered every call with a great smile, and we will miss her care. Nursing is tough work, and we were so very blessed that JoJo took up this calling. I wish I could have brought her home."

"I was a patient and received excellent care from everyone. However, one nurse truly stood out to me daily. It is difficult to put all the quality time JoJo Failey gave me in words. When entering my room, she always made me feel secure by caring for my medical issues, medications, and possible treatments with knowledge and compassion. JoJo always had a smile on her face and a positive attitude. I never felt that I was too difficult or asking too much. She fits the definition of what a nurse should be."

"After surgery, I was taken to the second floor for follow-up care. All the nurses were fabulous, JoJo though, was exceptional from the moment my family and I met her! She immediately put me at ease. Her kindness, genuine concern, and knowledge were palpable. She checked all the medical equipment, ensured I had no questions or needs, and came with medications on time. She was fun to be with, and my roommate loved her. JoJo is a skilled, knowledgeable nurse with true concern and compassion for her patients. She is the most competent, loving, cheerful, caring nurse I have ever had."

Thank you, JoJo, for treating patients like family and always leading with care.