Joellen Bitner
March 2025
Joellen
Bitner
,
RN
Care Management
OSF MSS
Peoria
,
IL
United States

 

 

 

She is warm and caring and goes out of her way to make us comfortable with whatever is going on.
In 2022, my son suffered a cardiac arrest after a cardiac cath. Since then, he has been sent to St Louis for additional services as well as being seen in Peoria. We are juggling multiple specialists in addition to the normal care for his age. It is so comforting to know that Jo will have my back, help me understand anything that is going on, and is available if questions come up. I look forward to her calls and getting her help with managing all the different aspects of his care. She is warm and caring and goes out of her way to make us comfortable with whatever is going on. She keeps us on track with things such as immunizations that get missed. I also love knowing that if something comes up, I can call her and she knows us and will guide me. She has brought me more peace as a parent than I can express, and I am so thankful for her!