My daughter, N, was coming out of her induced coma. I had stepped out of the room to do laundry and N became agitated. We had talked with Josephine about N liking Moana. Josephine downloaded the soundtrack from the movie to her phone and played it for her to help calm her down. It worked! Josephine figured out a way to communicate with a 10-year-old who can't speak and was able to connect with her. We enjoyed Josephine's care for 3-4 days - N cried the last day we had her when she left at the end of her shift. Every day Josephine cared for N as though she was her own child. She soothed, comforted, entertained and motivated her and was supportive!