November 2012
Josephine
Montilla-Fernald
,
BSN, RN, PCCN
8 West
Advocate Christ Medical Center
Oak Lawn
,
IL
United States

 

 

 

I want to thank the whole team at 8 West. My husband was admitted there with a newly diagnosed disease. Most special thanks to Joy, who took care of him. She took her time talking with and educating the whole family on how to deal with my husband's situation. Her kindness and compassion made her stand out. It was almost like she made a mission out of it. She exhausted all resources, showing us pamphlets, informational brochures, etc. It felt like my husband was heronly patient. We truly and deeply appreciated her effort, compassion, and dedication. We are still struggling with life style changes but looking back in our experience at Christ, we know we are not alone in this journey. Thank you very much, Joy.