May 2021
Joshua
Ernst
,
BSN, RN
Neurosurgery D6/4
UW Health
Madison
,
WI
United States
Josh was compassionate, empathetic, patient, positive, and knowledgeable.
Josh received the following patient nomination who had this to say about the remarkable care he provided:
I recently was admitted to the neurology service at the University of Wisconsin Hospital. This admission came after an unexpected episode of optic neuritis. As a physician and surgeon this was a very scary and confusing time wondering how my symptoms would affect my future profession.
When I entered my room, I was quickly greeted by my nurse, Josh Ernst. Josh was immediately warm and welcoming. He made sure that I completely understood what my current diagnosis was and why I was being admitted to the hospital. Josh was consistently calm and patient. He never left the room without asking if all my questions were answered and if there was anything that I needed or anything that he could do to help. When tests were ordered he followed up on those tests to determine when they would be completed to keep me updated. When medications were administered, he explained why and what side effects I may experience. When the physician team rounded, Josh was always present to make sure he knew the plan and stayed after they left just to make sure I understood and had all of my questions answered. If he could not find the answer to my questions himself, he made a point to figure out who could and portrayed that information to me.
Multiple times throughout the day Josh would come into my room, pull a chair, and just ask how I was doing. He would provide encouraging words of support and optimism for the future. Josh went above and beyond to make sure that my admission went smoothly. Josh was compassionate, empathetic, patient, positive, and knowledgeable.
Although my admission was filled with many anxiety provoking tests including a lumbar puncture and an MRI scan, Josh found a way to simplify the process and remove some of the anxiety by his caring and personal attention. I believe that his approach to nursing and patient care are exemplary and truly transformed my admission to one that was bearable and even hopeful.
I do hope that he will be strongly considered for the Daisy Award as I have rarely seen a nurse so deserving in both my role as a patient and a physician.
I recently was admitted to the neurology service at the University of Wisconsin Hospital. This admission came after an unexpected episode of optic neuritis. As a physician and surgeon this was a very scary and confusing time wondering how my symptoms would affect my future profession.
When I entered my room, I was quickly greeted by my nurse, Josh Ernst. Josh was immediately warm and welcoming. He made sure that I completely understood what my current diagnosis was and why I was being admitted to the hospital. Josh was consistently calm and patient. He never left the room without asking if all my questions were answered and if there was anything that I needed or anything that he could do to help. When tests were ordered he followed up on those tests to determine when they would be completed to keep me updated. When medications were administered, he explained why and what side effects I may experience. When the physician team rounded, Josh was always present to make sure he knew the plan and stayed after they left just to make sure I understood and had all of my questions answered. If he could not find the answer to my questions himself, he made a point to figure out who could and portrayed that information to me.
Multiple times throughout the day Josh would come into my room, pull a chair, and just ask how I was doing. He would provide encouraging words of support and optimism for the future. Josh went above and beyond to make sure that my admission went smoothly. Josh was compassionate, empathetic, patient, positive, and knowledgeable.
Although my admission was filled with many anxiety provoking tests including a lumbar puncture and an MRI scan, Josh found a way to simplify the process and remove some of the anxiety by his caring and personal attention. I believe that his approach to nursing and patient care are exemplary and truly transformed my admission to one that was bearable and even hopeful.
I do hope that he will be strongly considered for the Daisy Award as I have rarely seen a nurse so deserving in both my role as a patient and a physician.