Juan was nominated twice this quarter from two separate patients. Please see his winning nomination story below: “Juan was calm during our visit and seemed very capable. Juan informed us of what was to be anticipated the whole time. When Juan said he would be back in a certain time frame he came back then or before. When Juan asked questions it was to understand and help make my son comfortable. It felt that my son was his only patient at the time. Juan delivered trauma informed care today. Not every nurse or doctor possesses this capability. Thank you Juan.” Secondary Nomination: “Juan was helpful and provided excellent care and has an easy bedside manner. He was skilled while establishing an IV and educated family and patient about treatment”.