The patient’s mother wrote:

“Judy is very good with our baby. She is positive and doesn’t stress us any more than needed even when explaining the good and the bad. She always fills us in on what is going on so we understand. She understands that we are stressed about our baby. She is very kind. She let me interact with my baby as much as he could tolerate it. She helped us feel as comfortable as possible in the situation. Our baby is lucky to have Judy as his nurse. She cares about him.”