The highest standard of job performance is evident throughout the Observation Unit. Julia Hainsworth personifies that standard of excellence! Her experience, knowledge, approachability, and reassuring competence are exceptional. When I needed information, Julia was there. When I needed assistance, Julia was there. When I needed a greater degree of calm, Julia was there. Julia Hainsworth has gone above and beyond what even the highest expectations could define. Yes, Julia Hainsworth is there- and should be acknowledged for the brilliance of her patient service!