August 2012
Julius
Urbano
,
RN
5 North
Mount Sinai, Sinai Children's
Chicago
,
IL
United States

 

 

 

It is always a pleasure and honor to work with Julius. He is consistently the "go to" person for difficult IV starts or for help with a deteriorating patient. He is one of the first helpful hands to arrive on the scene, whether it is a Rapid Response or you just need help turning a patient. The patience and empathy he has is a model for all staff working on this unit. I was particularly impressed when a Rapid Response turned into a Code Blue and the patient expired. It was a young woman with many children, and it was after visiting hours. I was in charge, and Julius asked to have the patient moved to the room at the end of the hall for the family to come and say goodbye. We made an exception, and her 7, 9, 13 and 15 year olds were accompanied by their father, pastor and aunts. It was very emotional. Julius stayed available, and continuously answered hard questions. He was really a pillar of emotional support. At one point the 7 year old boy cried out, "That is my mother; can you please not call her 'the body'?" Julius did not get defensive, he only stated "It's OK," and extended his arms. The boy wept on his shoulder.
Note: This is Julius's 2nd DAISY Award!