Letter was typed and sent to Administration.

From the moment Kacky entered the room with my Dad in tow I could tell he had been in the best of hands.

She expressed how may Dad was such a “beautiful” person; tears almost came to my eyes, as I feel exactly the same way.

Kacky directed questions to him, as well as to my mother and me. In other words, she did not act as if he was not in the room, but rather extracted as much input as one possibly can from an anesthetized patient.

Thanks from a loving daughter,