Kaitlyn is definitely EXTRAORDINARY!!! It is not just one specific situation, it is the whole, entire situation. Kaitlyn went over and above taking GREAT care of me every time she was my nurse. Not only was it her great smile or kind words, but she was always right there when I needed her, be it my pain medication or whatever else. She is very knowledgeable, definitely knows her job and does it quite well. She is the difference between a good nurse and a "GREAT" nurse, as it is really obvious she enjoys her job and is dedicated to giving superb care to her patients. I have been hospitalized numerous times and have been through many nurses. So, please TRUST me, Kaitlyn deserves the DAISY Award!!