Kaitlyn Murrell-Erdmann
July 2024
Kaitlyn
Murrell-Erdmann
,
RN, BSS
ICU
Banner Desert Medical Center
Mesa
,
AZ
United States

 

 

 

Your attentiveness, empathy, and professional expertise were invaluable and helped alleviate much of the stress and anxiety we were feeling.
We want to express our deepest gratitude to the exceptional care and compassion you provided to my mother during her stay. And to me and my extended family. Your kindness and dedication truly made a significant impact on us, and I wanted to take the time to let you know and acknowledge your extra efforts.

From the moment we arrived, your welcoming demeanor made us feel at ease. It was evident that you genuinely cared and went above and beyond to ensure we were comfortable and informed throughout the entire process, even during the chaos caused by moving an entire unit at the same time. 

Your patience in explaining procedures, answering our questions, and addressing our concerns was immensely reassuring, especially in circumstances where I needed to travel during my mother's stay. I felt at ease knowing you and the staff were vested in my mom's health. 

You have the unique ability to make people feel like they are not just patients but family! Your attentiveness, empathy, and professional expertise were invaluable and helped alleviate much of the stress and anxiety we were feeling. It's rare to find someone who is as compassionate as they are skilled. We will always remember your kindness and care. Your dedication to your patients is inspiring and will leave a lasting impression on us. 

We were so fortunate to have had you as our nurse.