Throughout the night, J has become increasingly confused and agitated. When most people would have gotten annoyed or mad, Kalissa remained calm, talked softly to the patient, walked her down the hall, and continued to explain things no matter how mad or confused the patient got. Kalissa has the patience of an angel, and it shows that nursing is her passion. She has been phenomenal all the way around, but especially in showing her kind, loving heart and true patience to my beautiful wife. She is the product of what nursing truly is.