I'm grateful for Kareen Payda's exceptional professionalism and patience during challenging moments in the Emergency Department. She remained calm and composed, delivering precise and compassionate care, which played a crucial role in diffusing tension and maintaining a smooth workflow. Kareen's dedication to upholding the highest standards of nursing professionalism reflects positively on our institution, setting a standard for excellence in emergency nursing. Her commitment to patient well-being and her ability to navigate challenging circumstances with grace make her a valuable asset to our healthcare team.