October 2020 Honoree

karen covington, RN, BSN, RNC-MNN

  • Post Partum
  • Banner - University Medical Center Phoenix
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I gave birth at Banner University Medical Center. Karen was my day nurse on both days of my stay. Besides being attentive to me and my baby's needs (I was a post-C-section), she went out of her way to make sure my dietary needs were taken care of.
My stay was over a 2-day holiday in which I didn't know if I would have Kosher food. The staff misinformed us that we couldn't bring a cooler for our stay because of COVID concerns. Therefore, my food from home was sitting in a bucket of ice water, which had to be changed every few hours.
On the second day of my stay, Karen walked in with a brand-new cooler she bought for me at a gas station. After clarifying that it was okay for me to have a cooler, she went out of her way to make my stay more comfortable at her own expense.
Thank you, Karen. We will remember your kindness.

Thank you, Karen, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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