Karen provides exceptional patient-centered care and works to tailor care for the individual's unique needs. Karen's colleagues praise her during 1:1 rounding. Employees say she is always willing to go above and beyond to help her co-workers achieve the best outcomes. Furthermore, during post-op phone calls, Karen is acknowledged by patients for her excellent care, kindness, and compassion. Karen accepts her assignments without hesitation and does not let anything interfere with the care of her patients. She outwardly reflects the values of UPMC and is an outstanding employee. It is my pleasure to work with Karen and have her as part of the Surgical Services Team.