Karen is the epitome of a phenomenal leader. She is a blend of strong character, effective communication, and the rare ability to both inspire and empower those around her. She consistently demonstrates honesty, trustworthiness, and unwavering integrity in all her actions. No matter if it is a busy day or a normal-paced day, Karen always finds time to reach out to each member of the team, making sure we all have the resources and support needed to provide quality patient-centered care.

Karen ensures that we have access to the proper resources—including the right supplies, equipment, and technology—so we can provide the highest quality of care. Her passion for providing patient-centered care inspires a culture of excellence, and she consistently encourages the staff to be their best. Whenever staff face challenging situations outside of clinic hours, Karen is always available to offer guidance, answer questions, and address concerns.

Often, we encounter complex patients, and Karen’s leadership is always a guiding light. Her calm demeanor effectively guides the team through challenging situations, ensuring the patient receives the best possible care. Karen’s ability to manage challenging situations with grace and professionalism is truly admirable and inspiring. She not only cares about her team in the professional setting, but also in our personal lives, taking time to check in, offer support, and celebrate life’s moments with us. Karen fosters a positive and supportive environment for patients, families, providers, and staff—one built on trust, compassion, and mutual respect. She consistently motivates those around her with a shared vision, inspiring collaboration and a commitment to excellence.

Karen encourages innovation, collaboration, and enthusiasm to achieve better outcomes not only for our patients, but for ourselves as professionals. She empowers staff to think critically and approach problem-solving from new perspectives. She communicates her vision and expectations clearly and concisely, and is also an excellent listener—actively seeking feedback and input from her team. Karen acknowledges her own limitations and is always willing to learn from others, creating a space where shared learning and mutual respect thrive.

Karen demonstrates understanding and sensitivity to the feelings and perspectives of others, fostering a supportive and inclusive environment for everyone she works with. These attributes are seen every single time Karen is at work. Through her dedication, insight, and unwavering support, Karen uplifts those around her and drives continuous improvement in every aspect of our work.