I choose Mercy Mount Shasta for my care because I have established trust and comfort with the staff over the years. Karla was my nurse for my most recent visit and to say she is an angel would be an understatement. Karla took her time and never made me feel rushed when caring for me. She also clearly explained all of my discharge instructions, gave me great tips on quick healing, and smiled the whole time. Karla is the prime example of who I would want to care for me and my family. Karla’s calling as a nurse is evident in all that she does. Thank you, Karla, for treating me like family and I will never forget how special you made me feel. I felt like I was the only patient Karla had, but I know she was giving the same love and attention to others. Love, A thankful patient.