...My grandfather passed away with his family by his side. We have encountered so many nurses during my grandpa's 16 day hospital stay, but Kerry will always hold a special place in our hearts. I feel that she was meant to be with us on that day and I had never met her prior. She so gently checked his vitals and knew that his time with us was coming to an end. Kerry was calm and genuinely sympathetic with us. She embraced us as we said goodbye to a man that was so loved and had held our family together for so many decades. In that moment, we couldn't have asked for anyone better and I'm sure my grandfather was also thankful for her sincere care on the final day of his life.

Kerry, we thank you for being there for us and my sweet angel of a grandfather on that terribly heartbreaking day. When your days are tough, know that you do make a difference, and we will always remember your kindness. You are a true asset to UPMC Hamot and we wish you all the best! Keep up the great work!