Karsten was very knowledgeable about all the questions my family and I asked. Her bedside manner was exceptional. She thoroughly explained and showed every medication that was given, as well as explained the reason for the medication. I barely had any pain due to her staying on top of my scheduled meds, which included pain meds. Karsten has the sweetest and most humble soul, and it shows in her work. Because of her, my first night at Crestwood was easy, which helped my anxiety. I and Crestwood Medical Center are very blessed to have her.