Although it was her first shift at this facility, she made me feel instantly at ease. Kate exemplifies everything an RN should be. She showed compassion, empathy, professionalism, and extremely consistent kind care, and always explained what she intended to do and followed through with complete courteousness. There is no doubt she went above and beyond in our every interaction and listened to my needs and answered all my questions professionally. Kate values not only the patient's physical well-being but also took the time to have some great conversations! Top-notch! Loves what she does!