June 2018
Katelyn
Royce
,
BSN, RN
Ortho Joint & Spine Center
Premier Health - Miami Valley Hospital
Dayton
,
OH
United States
I would like to share my opinion of an exceptional young nurse named Katelyn Royce. She provided care over a three-day period for my mother-in-law, H. H is a frail, 93-year-old who took a nasty fall, acquired an open tib/fib fracture and subsequent open reduction repair. Katelyn was very attentive, kind and compassionate. She listened and helped H. She was encouraging and engaging. This, in and of itself, was much appreciated but was not the whole of the experience and exceptional care Katelyn provided.
On the second evening, H was generally upset and experiencing a major complication. Katelyn recognized the issue immediately and took quick action to comfort, reassure us, and notify physicians. This began a cascade of events and orders which were all carried out promptly. The grace with which Katelyn managed this event was exceptional, given that my husband and I were expressing questions and concerns. Additionally, this happened at the change of shifts. Katelyn could have reported off, leaving the orders for the night nurse to complete, but she took care of immediate needs, prioritized appropriately and recognized the importance of prompt treatment.
To be clear, Katelyn is dedicated, caring and compassionate. She also possesses that rare combination of critical thinking skills and common sense. She is an exceptional nurse and should be nurtured and valued. My husband and I are critical care nurses in a Magnet designated Level I trauma center in Texas. I have spent the majority of my career training and mentoring young nurses. Katelyn is exceptional. She exemplifies what an RN at a Magnet designated facility should be. I encourage Miami Valley Hospital to retain and nurture this gifted nurse in whatever she seeks to do. Thank you, Katelyn!
On the second evening, H was generally upset and experiencing a major complication. Katelyn recognized the issue immediately and took quick action to comfort, reassure us, and notify physicians. This began a cascade of events and orders which were all carried out promptly. The grace with which Katelyn managed this event was exceptional, given that my husband and I were expressing questions and concerns. Additionally, this happened at the change of shifts. Katelyn could have reported off, leaving the orders for the night nurse to complete, but she took care of immediate needs, prioritized appropriately and recognized the importance of prompt treatment.
To be clear, Katelyn is dedicated, caring and compassionate. She also possesses that rare combination of critical thinking skills and common sense. She is an exceptional nurse and should be nurtured and valued. My husband and I are critical care nurses in a Magnet designated Level I trauma center in Texas. I have spent the majority of my career training and mentoring young nurses. Katelyn is exceptional. She exemplifies what an RN at a Magnet designated facility should be. I encourage Miami Valley Hospital to retain and nurture this gifted nurse in whatever she seeks to do. Thank you, Katelyn!