My 74-year-old grandma was diagnosed with stage 4 pancreatic cancer and had a stroke shortly after following this diagnosis. Ultimately, she chose comfort and end-of-life care for herself. Our family was heartbroken and completely devastated. Everything progressed quickly, and we all thought we had so much more time with her. We spent as much time each day as possible with her.

Kate was the nurse on duty most days we were there. She checked in frequently with us, answered questions, always asked if we needed anything, was kind and considerate, and treated my grandma and us with dignity and respect throughout this emotional process. When we couldn’t be there, she sat with my grandma and kept her company (along with other wonderful and caring staff, whom we are also so grateful for!). My grandma talked to my mom and me about how she just adored Kate and how she was so nice to her every time she left the room after she did her rounds. Kate explained the end-of-life process in detail and things to look for, and she always told us to press the call button if we had questions.

Kate was on a 5-day stretch of working, and on the fourth day, my grandma’s health really declined. My grandma was very agitated and in a lot of pain due to the cancer. It was difficult for us to watch, and I actually had called for Kate, who came into the room. At this point, Kate calmed my grandma down with her kind words, soft touch, and medication assistance. During this time, my mom, myself, and Kate were all tearful, and it was at this moment that I knew the impact my grandma had made on Kate and vice versa. I realized this was more than just a job. My grandma was more than just a patient. Kate treated her with care, dignity, and respect to ease her final days, which deeply impacted her. I cannot imagine what that process was like for Kate either.

The following day, Grandma was in a more comfortable state. Kate explained that Grandma would likely not wake up again but was comfortable and not in any pain. Kate’s final shift came to an end, but not before thanking us for allowing her to care for our beloved family member. She thanked us for allowing her to get to know our grandma and mom and said she really enjoyed getting to know her more. She hugged us and said her condolences. Grandma lost her battle a few hours later, unfortunately. I think my grandma’s and our family’s experiences really could have been a lot different if we weren’t provided respect, dignity, and kindness throughout this emotional process. Kate’s caring and compassionate nature gave us some comfort during this time, and I know it also provided our dear loved one some peace. Thank you so much!