Kathy gave me lots of her time, going over my birth plan, and once they knew more about me, they advocated for me when I had an emergency c-section. Kathy explained early on everything that would go down if we needed one and made sure I had my glasses because I can not see without them. She also spoke up for me when the pediatrician made assumptions about my past experiences. Kathy was a great comfort to my husband who was a little shaken up seeing me go through the c-section. Kathy also knows a lot about breastfeeding and really helped me out.