She went above and beyond. My 24-year-old son has autism and other special needs. He was scheduled for surgery which is a high stress situation for everyone. She was so upbeat and immediately noted that my son loves Dr. Seuss. She asked her husband to bring in her "Cat in the Hat" hat from home and she wore it for him in recovery. He was overjoyed and he left with a smile on his face and smooth transition to home. You are valued for your personalized attention and care! Thank you so much!

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Friendly, polite, professional, pleasant attitude, represents OSF well and answered all my questions.