Transport came and took my wife to the emergency room, and I rushed to join her. At midnight, the city was covered with snow. Then I remembered that I left my snow brush in the garage at home. Katie Belay came to the rescue! She checked her computer to make sure she was not needed, grabbed her coat, brought her brush to my car and cleaned it so I could drive home. I didn’t ask for her help; she volunteered. Her effort and kindness were deeply appreciated. I tell everyone how she went above and beyond the call of duty.