It brightens my day when she comes in. Kay is always positive, upbeat, and knows how to make you feel good about yourself. She has been extremely helpful in all aspects of my care. When it comes to personal care in an area of sensitivity, she never makes me feel bad about how she has to take care of me. Kay has personal experience that enables her to be more empathetic, loving, and caring as a nurse. I always look forward to her being my nurse!