My wife and I went to the emergency room one evening. When we came to the hospital we were scared and didn't know what was going on. Kayla immediately stepped in and took control of the situation. In a matter of minutes, we felt secure that everything was always going to be okay. Her level of professionalism inspired confidence that we were going to get the best care possible.
Kayla listened to what our concerns were and answered our questions thoroughly. Her time and attention were so appreciated. She was compassionate and kept us informed. She made a very scary and stressful situation manageable.
When we were in need, she was a beacon of hope and we are forever grateful.