December 2020
Kayla
Day
,
BSN, RN, PMH-BC
Behavioral Health
Porter Adventist Hospital
Even when Kayla was told this could not be accommodated by another department, she persisted.
Kayla was nominated for a DAISY Award today by one of our cognitively impaired patients, I feel this nomination is beyond appropriate and would like to strengthen this nomination by supplying more information.
Due to construction on our unit, the secured outside area has been inaccessible to our involuntary patients for almost 6 weeks. Though this has been inconvenient for many patients, most are here for a short stay and are able to tolerate this inconvenience.
However, one involuntary patient was nearing 30 days of inpatient hospitalization, which entitles her to the right to have some time outside for fresh air. Though this could not be accommodated on the unit as usual due to the construction, Kayla jumped into action looking for ideas on how to make this right for the patient. In fact, this patient complained on multiple occasions she had "cabin fever", especially as more construction enclosers went up this last week.
With approval from our unit manager and on-call psychiatrist, Kayla worked on several ideas to provide the patient with supervised access to the outdoors for a short time. Even when she was told this could not be accommodated by another department, she persisted. She arranged for another experienced charge nurse in psych to accompany her and the patient outside.
Once outside, Kayla didn't just stop at the front doors for fresh air, they allowed this patient to walk around the entire building, getting a cup of coffee at the café, play the piano (a surprise to us all that she possessed this talent), and window shop at the closed Gift Shop!
This act and the persistence Kayla had to follow through with this demonstrates the very nature of a Magnet nurse, DAISY Award recipient, and excellence in nursing care that Centura aims to deliver to all our patients. Her service to this patient exemplifies the Centura values of Compassion, Respect, Integrity, Excellence, Stewardship, and Imagination. This accommodation, though simple in some ways, was exponentially above and beyond what our patients expect when receiving inpatient psychiatric hospitalization. I am honored to work with such a nurse as Kayla Day.
Due to construction on our unit, the secured outside area has been inaccessible to our involuntary patients for almost 6 weeks. Though this has been inconvenient for many patients, most are here for a short stay and are able to tolerate this inconvenience.
However, one involuntary patient was nearing 30 days of inpatient hospitalization, which entitles her to the right to have some time outside for fresh air. Though this could not be accommodated on the unit as usual due to the construction, Kayla jumped into action looking for ideas on how to make this right for the patient. In fact, this patient complained on multiple occasions she had "cabin fever", especially as more construction enclosers went up this last week.
With approval from our unit manager and on-call psychiatrist, Kayla worked on several ideas to provide the patient with supervised access to the outdoors for a short time. Even when she was told this could not be accommodated by another department, she persisted. She arranged for another experienced charge nurse in psych to accompany her and the patient outside.
Once outside, Kayla didn't just stop at the front doors for fresh air, they allowed this patient to walk around the entire building, getting a cup of coffee at the café, play the piano (a surprise to us all that she possessed this talent), and window shop at the closed Gift Shop!
This act and the persistence Kayla had to follow through with this demonstrates the very nature of a Magnet nurse, DAISY Award recipient, and excellence in nursing care that Centura aims to deliver to all our patients. Her service to this patient exemplifies the Centura values of Compassion, Respect, Integrity, Excellence, Stewardship, and Imagination. This accommodation, though simple in some ways, was exponentially above and beyond what our patients expect when receiving inpatient psychiatric hospitalization. I am honored to work with such a nurse as Kayla Day.