June 2022
Kaylee
Westlake
,
RN
Cardiac Telemetry
Saint Mary's Regional Medical Center
Reno
,
NV
United States
She made him so comfortable and not scared.
Kaylee was the absolute best. My husband was a GI patient but developed heart issues so he was sent to her floor. She couldn't have been kinder and more understanding and patient with him. They laughed together and he felt very comfortable with her. He is almost 84 years old and has never been hospitalized so it was a little traumatic for him, but she made him so comfortable and not scared. And as for me, she helped me understand what, how, and why things were being done. And if she didn't know she went and found the answers. We appreciate all she did and think she is a credit to her profession.