We had an elderly patient who was discharged from the ED with no way to get home. When we offered to get her a cab, she mentioned she would have to climb through the window because she locked herself out of her home. Kaylie decided to take the woman home herself to make sure she got in. When she saw her very poor, unsafe living conditions, she filed a report with adult protection services. After an assessment, this patient qualified for meals and assistance with cleaning.

Kaylie always goes above and beyond to advocate for her patients so that they have the best outcomes. She is a go getter. She is respectful and no matter what is going on in her life, she uses it to make her a better nurse. She is the most compassionate nurse that I've worked with. Patients say such nice things about her and always want her to be their nurse.

She makes sure everyone from staff to patients are happy. Most of the time she doesn't even take a break. She never lets anyone or patient feel any negativity. She definitely keeps this emergency room going when trauma arrives. She delegates everyone in the right directions they need to be and comforts the families when needed. She deserves to be recognized for the outstanding job she does.