My adult son was transferred to the behavioral health unit from the emergency room. KayLynn stepped up and used her intellect, abilities, insight, and professional skills to de-escalate a situation my son was experiencing. She is an absolute genius when communication has broken down between the patient, doctor, parents, and staff.
KayLynn went above and beyond to print out all my son's medications, sit down with us, and discuss all the details we needed to know. She listened to our questions and concerns and reassured us that by following the plan of care, it will help him feel better.
KayLynn built trust with my son which caused me to have every confidence in her medical, clinical, phycological, and professional abilities. She took the time to recognize my son's improvements and encouraged him to 'want to get well.' I have the utmost respect for KayLynn. She was an angel sent to us!