Keith was my nurse when I got admitted, and I was not happy when I got admitted. Keith was so calm and caring, and he took the time to get to know me and give me the reassurance I needed to calm down. He really helped me that day. Then, two days later, when he was a throughput nurse, he stepped in to see me. He watched a little of the game with me, and it was so great, it made me feel human again. Like I was just hanging with a friend. I couldn't believe he made time to do this and really cared about me so much.