May 2022 Honoree

Kelly M Jordan, RN, BSN

  • Emergency Department
  • University Medical Center New Orleans
  • New Orleans
    ,
    LA
    ,
    United States
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My 95-year-old mother was brought to UMC Emergency Room because she fell and sustained a head injury and bleed. My phone lost its battery charge. When the Admit physician asked about the medication my mom was taking, I told her the information was in my phone and I had no battery. Unbeknownst to me, Kelly heard and went to get her charger. Lucky for me, it was a rapid charger! Kelly did a wonderful job of showing support and compassion. She explained each step of the care process She checked on Mom frequently. She kept me informed. I asked her how could she do this every day with so many different patients' lives and often in critical stages requiring multi-tasking expertise. Her reply, "I left another hospital to come here because I want to help and I thrive on the daily changes and challenges." UMC, Kelly Jordan is a keeper and deserves this recognition!

Thank you, Kelly, for your exceptional compassion, advocacy, and dedication to your patients. You truly make a difference.

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