March 2014
Kelly
Warner
,
RN
Float Team
Children's Minnesota
Minneapolis
,
MN
United States
Kelley clearly gave us the confidence she was seasoned. By the way she communicated to us about medications and procedures we immediately had no doubt she knew what she was doing.
Kelley was the nurse that greeted us when J came up from his appendix surgery. I don't even know where to begin, but I have never met a more well-rounded nurse. Unfortunately, I have spent quite a bit of time at hospitals the past 1½ years, so I've seen quite a few nurses caring for family members. Kelley clearly gave us the confidence she was seasoned. By the way she communicated to us about medications and procedures we immediately had no doubt she knew what she was doing. That was just the tip of the iceberg.
She had such a wonderful, warm and nurturing way of communicating with J and me. She made sure he understood what she was doing and answered any questions he had. She was calm and patient. Her verbal skills and body language were so appropriate for this setting (i.e. kneeling down at edge of bed and talking to J vs. talking "over" him). She always had a smile on her face (especially impressive given it was the night shift).
J was comfortable telling Kelley that something was uncomfortable, and she readily acknowledged it and changed her course of action (i.e. when she was putting a med in his IV line and it burned, she slowed way down and talked him through it. The next time she had to administer meds into his IV, she immediately comforted J by letting him know she remembered what happened the previous time and that she would administer it slower to avoid that sensation). When my 15-year old son acknowledged how great Kelley was, that said it all. What a wonderful nurse and wonderful human being. Children's is lucky to have Kelley.
She had such a wonderful, warm and nurturing way of communicating with J and me. She made sure he understood what she was doing and answered any questions he had. She was calm and patient. Her verbal skills and body language were so appropriate for this setting (i.e. kneeling down at edge of bed and talking to J vs. talking "over" him). She always had a smile on her face (especially impressive given it was the night shift).
J was comfortable telling Kelley that something was uncomfortable, and she readily acknowledged it and changed her course of action (i.e. when she was putting a med in his IV line and it burned, she slowed way down and talked him through it. The next time she had to administer meds into his IV, she immediately comforted J by letting him know she remembered what happened the previous time and that she would administer it slower to avoid that sensation). When my 15-year old son acknowledged how great Kelley was, that said it all. What a wonderful nurse and wonderful human being. Children's is lucky to have Kelley.